Privacy Policy

We collect and process the following information in connection with the Service:

• Business account information (name, email, business details) provided at signup
• Call data processed by Vera on Customer's behalf, including caller information, call transcripts, and call recordings, for the purpose of providing the Service
• Payment information, processed securely by our payment provider (Paddle) — we do not directly store full card details

How We Use Data

We use this data solely to provide, maintain, and improve the Service. We do not sell Customer or caller data to third parties.

Data Retention

Call data is retained for 12 months and may be deleted or exported upon request.

Customer Responsibilities

Customer is responsible for ensuring their own compliance with applicable laws regarding disclosure to callers that calls may be handled by an AI system and/or recorded, as required in their jurisdiction.

Contact

For privacy questions, contact: hello@veravoiceai.com